Privacy Policy
Effective Date: November 2024
Ampersand Transport (“Ampersand Transport,” “we,” “us,” or “our”) operates the website https://www.ampersandtransport.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or use our services.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide to us, including but not limited to:
Full name
Email address
Phone number
Company name
Pickup and delivery locations
Load details, dimensions, and weight
Billing or payment-related information (when applicable)
b. Non-Personal Information
Information collected automatically when you visit our Website, such as:
IP address
Browser type
Device information
Pages visited and time spent on the Website
Referring URLs
This information helps us improve Website functionality and user experience.
2. How We Use Your Information
We use the information collected for purposes including:
Providing freight brokerage and logistics services
Responding to quote requests and inquiries
Communicating about shipments, pricing, or services
Improving our Website and service offerings
Complying with legal and regulatory requirements
Preventing fraud and ensuring security
3. Sharing Your Information
We do not share, sell, rent, or disclose your personal information to third parties without your consent, except as necessary to provide our services, fulfill contractual obligations, comply with legal requirements, or protect our rights and safety.
We may share information only with:
Carriers, dispatchers, and logistics partners necessary to complete transportation services
Service providers who assist with website hosting, communications, or payment processing
Legal authorities when required by law or to protect our rights
All third parties are required to protect your information and use it only for authorized purposes.
4. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
Improve site performance
Analyze traffic and usage patterns
Remember user preferences
You may disable cookies through your browser settings, though some features of the Website may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to your personal information
Request correction or deletion of your data
Opt out of certain communications
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Ampersand Transport
Email: [Insert contact email]
Phone: 856-492-4700
Website: https://www.ampersandtransport.c
Terms & Conditions
Effective Date: November 2024
These Terms & Conditions (“Terms”) govern your access to and use of the website https://www.ampersandtransport.com (the “Website”) and the services provided by Ampersand Transport (“Company,” “we,” “us,” or “our”).
By accessing this Website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.
1. Services Provided
Ampersand Transport operates as a freight brokerage company. We arrange transportation services by connecting shippers with independent, licensed motor carriers.
We do not own or operate trucks, nor do we act as a motor carrier unless explicitly stated in writing.
2. Quotes and Pricing
All quotes are estimates based on information provided by the customer.
Final pricing may change due to, but not limited to:
Changes in dimensions, weight, or cargo type
Accessorial charges (detention, layover, escorts, permits)
Fuel price fluctuations
Delays or changes requested by the customer
Quotes are valid only for the timeframe specified and may be withdrawn at any time prior to booking confirmation.
3. Booking and Payment Terms
A shipment is considered booked only after written confirmation from Ampersand Transport.
Payment terms will be communicated prior to dispatch.
Unless otherwise agreed in writing, payment is due prior to delivery.
Late payments may result in delays, additional fees, or suspension of services.
4. Carrier Responsibility and Liability
All transportation services are performed by independent third-party motor carriers.
Carriers are solely responsible for:
Cargo securement
Transit safety
Compliance with federal, state, and local regulations
Ampersand Transport is not responsible for loss, damage, or delay caused by carriers, acts of God, weather conditions, mechanical failures, or circumstances beyond our control.
Any claims for loss or damage must be filed directly with the carrier, subject to the carrier’s terms and cargo insurance.
5. Customer Responsibilities
Customers agree to:
Provide accurate and complete shipment information
Ensure cargo is properly packaged and ready for transport
Comply with all applicable laws and regulations
Disclose hazardous or restricted materials (if applicable)
Failure to do so may result in additional charges, delays, or cancellation of service.
6. Delays, Detention, and Accessorial Charges
Delays caused by loading/unloading issues, incorrect information, or customer-related circumstances may result in:
Detention charges
Layover fees
Rescheduling costs
These charges are the responsibility of the customer and are not included unless specifically stated in the quote.
7. Website Use
You agree not to:
Use the Website for unlawful purposes
Attempt to disrupt Website functionality
Submit false or misleading information
We reserve the right to restrict or terminate access to the Website at our discretion.
8. Intellectual Property
All content on this Website, including text, logos, graphics, and branding, is the property of Ampersand Transport and may not be copied, reproduced, or used without prior written consent.
9. Disclaimer of Warranties
Our Website and services are provided on an “as is” and “as available” basis.
We make no warranties, express or implied, regarding accuracy, reliability, or availability.
10. Limitation of Liability
To the fullest extent permitted by law, Ampersand Transport shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits or business interruption
Delays or failures beyond our reasonable control
Our total liability, if any, shall not exceed the amount paid for the specific service giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Ampersand Transport from any claims, damages, losses, or expenses arising from:
Your violation of these Terms
Inaccurate shipment information
Improper cargo preparation
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Insert State], without regard to conflict-of-law principles.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the Website or services constitutes acceptance of the revised Terms.
14. Contact Information
For questions regarding these Terms & Conditions, please contact:
Ampersand Transport Phone: 856-492-4700 Email: [Insert contact email] Website: https://www.ampersandtransport.comNovembe